Return and Refund Policy

At Tusmad, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a straightforward return and refund policy.

 

7-Day Return Refund Policy

 

We understand that sometimes a product may not meet your expectations. Therefore, we provide a 7-day window for returns. If you wish to return a product, please ensure that you initiate the return process within 7 days of receiving your order.

 

Accepted Return Reasons

 

We accept returns for products in the following cases:

Damage: If the product you receive is damaged during transit.

Defective: If the product has a manufacturing defect that affects its functionality.

 

Return Process

 

To initiate a return, please follow these steps:

 

Contact our customer support team within 7 days of receiving your order.

Provide a clear explanation of the reason for your return and any relevant details.

Our team will guide you through the return process, including arranging for product pickup or return shipping.

 

Refund Process

 

Once we receive the returned product and verify the damage or defect, we will process your refund. The refund will be issued to the original payment method used for the purchase.

 

Non-Returnable Items

 

Please note that we do not accept returns for the following:

 

Products without their original packaging and tags.

Products that show signs of use, wear, or alteration.

You can reach out to us at,

• Address: Supremo Aldo Ventura Pvt Ltd,Gajanan Park Vrindavan Nagar, Nashik-422003, Maharashtra, India

• Email: tusmad23@gmail.com

• Phone: +91-9860148745,   +91-7385416450

 

If you have any questions or need assistance with a return, please reach out to our customer support team. We're here to help you have a smooth shopping experience.

 

Thank you for choosing Tusmad. Your satisfaction is our priority, and we're committed to ensuring you're pleased with your purchases.